Privacy Policy for Coptic Hospital
Effective 2025
Coptic Hospital is committed to protecting the privacy and security of our patients' and visitors' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or use our services.
Information We Collect
We may collect the following types of personal information:
Personal identification details (e.g., name, date of birth, ID/passport number)
Contact information (e.g., address, phone number, email)
Medical history and health information
Payment and billing information
Emergency contact details
Any other information you provide during your visit or communication with us
How We Use Your Information
We use your information to:
Provide medical care and treatment
Manage patient records
Process payments and insurance claims
Schedule appointments and communicate with you
Comply with legal and regulatory requirements
Improve our services and operations
Sharing of Information
We may share your information with:
Authorized medical personnel involved in your care
Insurance providers for billing and claims processing
Government authorities when required by law
Third-party service providers assisting in hospital operations (under confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse.
Retention of Data
Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy and as required by law.
Your Rights
You have the right to:
Access your personal data
Request corrections to your information
Withdraw consent where applicable
Lodge a complaint with a data protection authority
Cookies and Tracking Technologies
If you visit our website, we may use cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies.
Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Coptic Hospital: Nairobi : Ngong Road, Opposite China Centre. Open 24/7
Phone: +254 (0) 711 043 132/131
Email: info@coptichospitals.org
By using our services, you consent to the terms outlined in this Privacy Policy.
